Law Enforcement Request Guidelines

Last Updated: September 2025

Obiex is committed to protecting the privacy and security of our users while complying with applicable laws and regulations in all jurisdictions where we operate. These guidelines explain how law enforcement and regulatory authorities can submit lawful requests for user information.

1. Legal Basis for Information Disclosure

Obiex will only disclose user data when required by:

  • A valid and enforceable legal request (such as a court order, subpoena, or regulatory directive).
  • Applicable laws and regulations, including Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and sanctions obligations.
  • Requests that are clear, specific, and within the authority of the requesting agency.

2. How to Submit a Request

Requests from law enforcement and competent authorities should be sent to:

Email: [email protected]

Subject line: Law Enforcement Request – [Agency Name]

All requests must:

  • Be submitted on official agency letterhead.
  • Include the name, position, and contact details of the requesting officer.
  • Cite the legal authority under which the request is made.
  • Specify the type of information sought (e.g., KYC records, transaction data, wallet addresses, IP logs).
  • Identify the user or subject (e.g., email address, wallet address, transaction ID).
  • Indicate any applicable deadlines or urgency.

3. Processing of Requests

When an RFI is received, Obiex will:

  • Verify the identity and authority of the requesting agency.
  • Assess the scope and validity of the request.
  • Provide information that is lawful, necessary, and proportionate.
  • Respond securely and within a reasonable timeframe.

Where clarification is required, Obiex may contact the requesting officer directly.

4. User Notification

Obiex may notify affected users before disclosing their data unless:

  • Prohibited by law (e.g., gag orders, non-disclosure requirements).
  • Doing so would compromise an active investigation or create a risk of harm.

5. International Requests

Obiex is incorporated and operates primarily in Nigeria. Requests for information from law enforcement agencies outside these jurisdictions are considered foreign requests.

Such requests must be routed through established national channels, including:

  • The Office of the Attorney General,
  • The National Central Bureau of INTERPOL,
  • The Nigeria Police Force,
  • The Economic and Financial Crimes Commission (EFCC), or
  • Other competent authorities under Mutual Legal Assistance Treaties (MLATs) or relevant international conventions.

Requests not submitted through these proper channels may not be processed.

6. Data Retention and Preservation

If immediate disclosure is not possible, Obiex may, upon receipt of a lawful preservation request, retain relevant data for a defined period pending the submission of a valid legal request.

7. Contact Us

For inquiries or follow-up regarding law enforcement requests, please contact:

📧 [email protected]